Thursday, August 5, 2010

Our Pledge

At the Knudsen Law Firm, we know this is what clients want, and we
promise to deliver:

* Value. Whatever the fee arrangement is - alternate, fixed or
hourly - you will get your money's worth.
* Solutions to (and prevention of) problems, i.e., getting you out
of trouble.
* Money. Ways to save it, keep it or make it.
* Expertise in the particular area(s) of law where you need
counsel.
* Attention. You will feel that you are our most important client.

* Communication. Only bats and mushrooms like to be kept in the
dark. You won't be
* To be involved. You will be asked your opinion and have a say
in every decision.
* Timeliness. We will meet every deadline.
* Courtesy and respect. You will be treated as a person, not just
a file.
* No surprises. We will tell you what will happen and prepare you
for what might happen.

* Prompt and understandable billing.

* Prompt answers. To questions - and to any complaints.

* Guidance and counsel. On what you must or should do.
* Responsiveness.
* Advocacy.
* Follow through.

If you do not find that have met or exceeded your expectations in all of
these areas, I want to hear about it. I personally will do what it
takes to make you satisfied.

"We help you deal with it"

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